How to pay the bill

All ways to pay Enel Energy bills

Domiciliation with direct debit

You can debit the bill from your current account (bank or postal or payment card). Payment takes place on the due date and automatically.

What are the advantages:

do not pay the security deposit;
if you have already paid it, we will refund it with the interest accrued until the direct debit is activated;
any security deposit from another Trader in the event of SWA and transfer with change of supplier will be returned to you;
you avoid queues at the counters and you could save on payment commissions depending on the conditions practiced by your bank;
you don't have to remember deadlines.

You can activate direct debit on:

Italian bank current account or foreign in the SEPA area (SDD);
postal current account (SDD);
payment card, equipped with a 16-digit code managed by the Visa, MasterCard, Maestro, American Express circuits issued in Italy and in the entire SEPA area (not available for Business customers);
PayPal account (not available for business customers).

If you are already a customer, you can activate it:

in Customer area, select " Services" and then "Direct debit";
in Enel Energia App, go on “Supply Details” and then select"Payment Method".

After the request you will have to wait a few days to allow your bank to carry out the necessary checks (up to ten days for the debit on your current account and up to five for the debit on your PayPal account or payment card),

If you prefer assistance with activation, you can contact one of our operators: contact channels.

Payment notice pagoPA

You can pay:

online, with the app IO or via app or website of your bank or of the other channels enabled to pagoPA;
on the territory, in the bank, at the ATM, in bookshops, at the supermarket and in all the physical points authorized.

It should be noted that the payment commissions are defined independently by the individual Payment Service Providers (PSPs). Enel Energia invites its customers to check, before paying, the commissions envisaged for the chosen channel.

Remember that you you will not have to send any receipt, we will automatically register your payment.

Consult the list of free points.

Digital Payments by Enel Energia

Enel Energia S.p.A., in collaboration with Mooney S.p.A., offers the ability to make online payments quickly and efficiently.
With the Enel Energia Digital Payments service, you can pay Enel Energia bills as well as bills from other service providers, make payments to central and local Public Administrations, publicly-owned companies, schools, universities, and local health authorities (ASL).
It’s simple: just enter the details from the pagoPA notice (notice code and institution) on the dedicated portal, provide your email address to receive the receipt, and select your preferred payment method (VISA, MASTERCARD, and MAESTRO cards).
The service fee is €1.70.
The Enel Energia Digital Payments service also allows you to pay vehicle tax (for cars and motorcycles), MAV, RAV, and pre-marked bills.

Spazio Enel

You can pay your bill quickly and easily via POS at all Spazio Enel enabled for the service: remember to present the pre-marked postal order and to collect and keep the receipt of payment.

Discover the Spazio Enel enabled for the service.

Remember that you will not have to send any receipt, we will automatically register your payment.

Bank transfer

If you want to pay your bill by bank transfer, use the following data:

Beneficiary: Enel Energia Spa
Bank: Intesa Sanpaolo SpA (Rome office - Via del Corso, 226 - 00187 Rome optional)
Reason: n. invoice (10-digit number shown on the first page of the bill) or customer number (9-digit number, indicated on the first page of the bill) and your tax data (Tax Code or VAT number)
Current Account: 051014470177
IBAN: IT18Y0306905020051014470177
BIC/SWIFT: BCITITMM700 (mandatory only for transfers made from abroad, outside the SEPA area)

It is specified that, in case of payment of the repayment plan installment, the tax data (Tax Code or VAT number) and the number of the installment that is being paid with any leading zeros (as per the prospectus received) must be entered in the reason for the following way: PPP.feenumber.PPP.

Customer Area on the Enel Energia website

You can pay your invoice from Customer Area of Enel Energia with:

payment card with PAN (16-digit code) managed by Visa, MasterCard, Maestro, American Express, issued in Italy and in the entire area SEPA.
PagoPA, whose commission costs on the PagoPa portal are those provided by the Payment Service Providers and indicated at the time of selection;
PayPal;
Masterpass.

Or with:

MyBank and BancomatPay, for which any fees on the payment are established by the customer's bank;

Remember that you will not have to send any receipt to Enel, we will register your payment automatically.

Enel Energia App

You can pay your bill from App by Enel Energia with the following payment methods:

payment card with PAN (16-digit code) managed by Visa or MasterCard issued in Italy and in the entire area SEPA;
PagoPA, whose commission costs on the PagoPa portal are those provided by the Payment Service Providers and indicated at the time of selection;
PayPal.

Furthermore, you can select the "News" and "Pay with one click" to pay any Enel Energia bill, even if not in your name, by framing the QR Code, which is in the first two pages of the bill.

Remember that you will not have to send any receipt, we will automatically register your payment.

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