Why do power and gas bills vary?

Main Features of Free Market Offers

Among the most common free market offers are:

• Fixed-price offers, where the price of the energy/gas raw material component remains constant and locked for a specified period of time.
• Variable (indexed) price offers, where the price of the energy or gas raw material component varies based on the wholesale price index. For electricity offers, the main reference index is usually the PUN (Prezzo Unico Nazionale), while for gas offers, the reference index is the PSV (Punto di Scambio Virtuale).

The other expense items, which fall within the expenditure for energy/gas, the transport and management of the meter and the system charges, are applied according to what is defined, published and periodically updated by the 'ARERA. Similarly, VAT and taxes are applied and possibly updated in accordance with current legislation.

What Does the Modification of Economic Conditions Involve?

At least 90 days before the expiration of the current economic conditions, as outlined in the contract and in compliance with applicable regulations, Enel Energia may propose new economic conditions to its customers via written notice. This communication will specify the new conditions, the start date, and the validity period. The proposed conditions are determined based on the market trend at the time of price setting, prior to sending the renewal notice.

If you do not wish to accept the new proposed economic conditions, you have the option to:

• Terminate the contract with Enel Energia and select a new electricity and/or gas supplier.
• Request the closure of the supply point.
• Contact Enel Energia to explore a new offer that better suits your needs.

To learn about all active offers from Enel Energia, you can:

• Call the toll-free number 800900860.
• Visit the nearest Spazio Enel.
• Visit the dedicated page and choose your preferred contact method.