Quality of Fiber Services

The transparency and protection tool that Enel Energia puts at your disposal

 

Enel Energia is constantly committed to monitoring and verifying its services and the responses to the needs of its customers to ensure continuous improvement of quality standards.

To ensure the quality of its services, it regularly monitors important indicators and updates the related parameters.

It is possible to view and download the complete documents in pdf format.

Internet for your home

Navigate with Enel Energia fiber

Discover Enel Fibra FTTH, the stable and fast integrated connection that brings you closer to the world and people.

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Only until 3 December!
Fiber offer for power and gas customers

Just for you who are already an electricity and gas customer with Enel Energia or will become one, Fibra simbolo fibra FTTH from Enel at an unmissable price, blocked for 3 years.

Modem included and free activation
Prezzo originale
24,90 €/Month*
barrato. Prezzo attuale
18 ,90 €/month*

*Enel Fibra Per Te WOW offer, in FTTH technology, by Enel Energia which can be activated until 03/12/2024. The price includes VAT and the discount is valid only for new fiber customers who have signed an electricity supply contract with Enel Energia on the free market and an active or ongoing gas supply contract (excluding PLACET offers). This discount will be recognized in full as long as both supplies remain active. In case of withdrawal within 24 months, the customer will have to pay a deactivation cost of €18.90. The offer does not include Voice Service with consequent possible loss of the landline telephone number in the event of migration of the internet connection. Check if your home is covered by FTTH technology in the next steps.