What to do if you have a slow internet connection

In some situations you may find yourself faced with the frustrating problem of browsing with a low connection speed. Connection speed has immediate effects on our ability to access and share information, communicate with others, and enjoy all online services.

A slow connection can disrupt your work, cause long loading times, interrupt video calls, or prevent you from simply watching a movie in high definition. This can be caused by various reasons, such as temporary congestion of the network, intermittent quality in the connection signal, technical problems of various types or the lack of modern infrastructurein the area.

The connection speed directly affects the ability to access and share information with our friends, communicate with others and use the most diverse services, such as consulting the bank account.

In many cases, outside the cities and in more inaccessible areas you have the greatest challenges in maintaining a good connection. In more urbanized areas, however, it is possible that interruptions may occur due to overcrowding of the network.

Over the years, significant progress has been made to improve Internet speed and the quality of digital life of users, with the advent of technologies such as fiber optics and the development of networks advanced wireless. However, the gap between high connectivity and low connectivity areas is a common reality, presenting ongoing challenges to ensure fair and fast web access for all.< /p>

To improve universal access to fast and reliable connections, it is necessary to analyze the causes of a slow connection, which can reside both in the "software" and "hardware" parts .

Determine the causes of a slow connection

The first check to carry out is a connection test to understand the real situation and the actual speed. There are numerous websites and applications that allow you to measure the real-time speed of your connection. If the test is successful, it is possible to initially carry out a simple reboot of the router or modem, often this simple solution can solve temporary problems and improve speed.

If necessary, it is also better to check the position of the router: it is often mistakenly placed in a far corner of the house or in less central areas, it is important that the antenna is able to transmit the signal without the interference from thick walls or other nearby electronic devices.

Another fundamental activity is to periodically perform a firmware update of the router and the drivers of the connected devices, which resolve problems related to the stability and general performance of the connection . If you subscribe to the Enel Fibra offer with modem included you will not have to worry about this operation, the firmware will automatically receive all the necessary updates.

Speaking of devices connected to our home network, it is good to remember that in the absence of a fiber optic connection, it will be more difficult to navigate with so many devices connected to the network.

Live and work efficiently

Using a quality Internet connection is useful in daily life as it allows us to access fluently and in real time important documents, payments, banking operations and online shopping. Fundamental then for those who also work remotely, the need to be constantly connected to a stable and fast fiber optic facilitates participation in virtual meetings, sharing documents and accessing resources online businesses. A reliable connection keeps us connected to the world, allowing us to stay informed about big events, participate in online groups and share our experiences with those we love most.

Internet for your home

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*Enel Fibra Per Te WOW offer, in FTTH technology, by Enel Energia which can be activated until 03/12/2024. The price includes VAT and the discount is valid only for new fiber customers who have signed an electricity supply contract with Enel Energia on the free market and an active or ongoing gas supply contract (excluding PLACET offers). This discount will be recognized in full as long as both supplies remain active. In case of withdrawal within 24 months, the customer will have to pay a deactivation cost of €18.90. The offer does not include Voice Service with consequent possible loss of the landline telephone number in the event of migration of the internet connection. Check if your home is covered by FTTH technology in the next steps.