How to obtain a copy of a bill in case of loss or non-delivery
To obtain a copy of your bill through our digital channels, log in
- to yourCustomer Area, in the “Bills” section, select the bill and then click “Download” to get the PDF of the bill;
- or download the Enel Energia App, go to the "Home" section and click on the card of the supply concerned, "Bills"button having identified the bill of interest, go to the "Documentation" section, click the "Download bill" button, which allows you to download the PDF of the bill.
All the advantages of Bolletta Web
To avoid delays in the delivery of your paper bill, take advantage of our free online bill service Bolletta Web, just indicate an email address and you will receive your bill directly to your email inbox.
Remember that you can activate the service on all your active supplies with Enel Energia, so you can have everything under control, wherever you are, from your smartphone, tablet and PC.
In addition to being a sustainable choice, the Web Bill service is completely free and without additional costs and you can activate it at any time by accessing the Customer Area or the Enel Energia App.
Activate Bolletta Web
Enel Energia's sustainable, convenient and free solution that allows you to receive your bill directly to the e-mail address of your choice.