How to read the Enel Energia electricity bill

What are the items on the Enel Energia electricity bill

At the top of the first page of the new Enel Energia electricity bill you will find:

• your tax code;
• customer number;
• POD code  of the electricity user;
• symbol of electricity supply.

Here are the other data:

• user address, i.e. the place where the power meter;
• customer type: can be "domestic" (resident or non-resident) or "other uses" (commercial activity, condominium, garage, agricultural use.

Below the supply data, you will find other useful information:

• the period to which the invoice refers;
• the type of supply to which the invoice refers (in this case electricity);
• the number and the date of the invoice.

Below this data, on the left, are reported:

• the total of the bill to be paid, the due date by which the payment must be made and the payment method chosen by the customer (e.g. direct debit);
• information on the payment status (e.g. regular/non-regular) and the total consumption made (real or estimated).

Instead, on the right side there is a summary of the expense items with the related amounts and the amount to be paid.

In particular, the expense items that make up the bill are:

• expenditure for electricity;
• expenditure for the transport of electricity and meter management;
• system charges expense;
• recalculations;
• other games;
• total taxes and VAT
• il TV license;
• Social Bonus (if applicable).

If you wish to know the detailed amounts, check the detailed bill by accessing the Customer Area, go to the Bills section, and choose "Detailed Bill"; or access the Enel Energia App, within the supply details, click on "Bills," select the bill, and choose "Download Detailed Bill."

Expenditure for electricity

It includes the costs of electricity and sales activities carried out to supply electricity directly to your home. They are composed of a variable component, depending on the type of product chosen, and other fixed and variable amounts.

In addition to the costs necessary for purchasing energy, we find:

• the costs for dispatching, i.e. the service that guarantees the balance between supply and demand of electricity at all times;
• imbalance charges, added to the cost of energy. They are not a fixed cost, but are calculated on the basis of electricity consumption and cover the expenses incurred by the national grid manager for the purchase from abroad of the portion of energy that was not produced by the power plants.

Transport expense and meter management

It is the amount you pay for the electricity transport service to your home. It is made up of fixed quotas (€/month) and variable quotas (€/kWh) calculated based on your consumption. Furthermore, the application of a power quota (€/kW) is foreseen.

Transport fees are defined periodically by the Regulatory Authority for Energy, Networks and the Environment (ARERA) and therefore do not depend on the supplier.

Expenditure on system charges

These are the fees intended to cover costs relating to activities of general interest for the electricity system paid by end customers.

These amounts are also defined periodically by the Regulatory Authority for Energy, Networks and the Environment (ARERA) and therefore do not depend on the supplier.

The amounts paid for these activities are divided into Fixed portion (€/month) and Variable portion (€/kWh); the fixed fee is not applicable to supplies where you are resident. For non-domestic customers, the application of a power quota (€/kW).

Total taxes and VAT

These are costs collected by the electricity supplier on behalf of the State and local authorities.

In the invoiced amounts section, you may also find the charge of the TV license (tax on ownership of the television).

Finally, you will find information on commercial initiatives, other services and all our contacts.

On the second page of the new Enel Energia electricity bill you will find information on your offer and the technical details of your supply:

• The information about your offer: name, code, activation date, offer expiry and contract expiry.
• The technical information about your supply: activation date, reference distributor, power and voltage.

Below this information is the summary of annual consumption, divided into time slots (F1, F2 and F3), the summary of readings and the detail of consumption (expressed in kWh) carried out and invoiced in the period covered by the bill. The readings also report information on the type: detected or estimated.

If your supply is powered by an electronic meter and remote readout (including the 2G meter) it is no longer necessary to communicate the Self-reading to us (Resolution 738/16 ARERA).

If exceptionally the remote reading is not detected for two consecutive months, in the cases provided for by current legislation, you will find on the bill, in the "Self-reading" box, information on how to communicate the reading.

If your supply is powered by a single-hourly or non-remote-read meter, you can continue to communicate the Self-reading according to the methods indicated on the bill in the "Self-reading" box.

REMEMBER: the reading you communicate, if validated by the distributor, will be used to calculate the next bill if the data is validated by the distributor.

Finally, at the end of the second page you will find the graph showing the trend of the last twelve months:

• of the total monthly consumption distributed by time slots;
• of power peaks monthly distributed by time slots.

On the third page there is the "Tax detail" which reports, in addition to the total energy expenditure, the items relating to the taxes and VAT applied, to understand their impact on the final price to be paid : 

• Excise duties (consumption taxes) which vary depending on the quantity of light consumed;
• VAT (for domestic uses it is equal to 10% and 22% on other uses).

Within the section there may also be other entries such as "Other matches"  (e.g. security deposit).

 

The following pages contain various useful information and the Glossary of the main items in the bill.

To check the detailed amounts on your bill, access the Customer Area or use the Enel Energia App.