Unique customer safeguarding service

Year 2023-2024

Information on the Enel Energia service
For the supply period from January 1, 2023 to December 31, 2024, Enel Energia was selected as the electricity supplier of the safeguarded service by the Single Buyer (the company that guarantees the supply of electricity to small consumers) , by public auction.

The regions of competence are:

• Lazio
• Apulia
  
• Molise
  
• Basilicata
  
• Sicily

Customers with supplies managed under the safeguarded service by Enel Energia will receive a communication confirming the activation of the service and indicating the relative conditions applied.

Customers who have a safeguarded service supply can choose at any time to switch to the free market without having to exercise withdrawal. In the Business section you can consult all the offers that Enel Energia offers to companies.

To receive more information, refer to the contacts indicated in the letter that was sent to you.

Economic conditions

The prices applied in the safeguarding service are established on the basis of:

• provisions of the Regulatory Authority for Energy, Networks and the Environment (ARERA);
• calculation methods established by decree by the Minister of Economic Development for the fees to cover the costs of supplying wholesale energy, dispatching services and marketing costs.

In particular, Enel Energia applies to the energy supplied and the related grid losses:

• the sum of the fees to cover the costs relating to the dispatching service (with the exclusion of the costs for the effective imbalance and the non-arbitrage fee);
• a consideration equal to the monthly average of the purchase prices on the offer system, pursuant to the decree of the Minister of Productive Activities of December 19, 2003, differentiated by time slots and increased by the value of the omega parameter (Ω), offered by Enel Energy in the auction phase and differentiated by geographical area as indicated below:

• the fees to cover the costs of transport, distribution, metering and additional system charges as established and updated by the ARERA;
• the CSAL fee to cover the charges for arrears.

Furthermore, as indicated in the "Contractual conditions for the supply of safeguarded services", the payment of an amount as a security deposit is required.

All the documentation to learn more

Years 2021-2022
 

Information on the Enel Energia service
For the supply period from January 1, 2021 to December 31, 2022, Enel Energia was selected as the electricity supplier of the safeguard service by the Single Buyer (the company that guarantees the supply of electricity to small consumers), through a public auction.

The regions of competence are:
 

• Liguria
  
• Piemonte
• Valle d’Aosta
• Trentino Alto Adige
• Veneto
• Emilia Romagna
• Friuli Venezia Giulia
• Lazio
• Puglia
• Molise
• Basilicata
• Calabria
• Sicilia

Customers with supplies managed in safeguard service by Enel Energia will receive a communication confirming the activation of the service and indicating the related conditions applied.

Customers who have a safeguarded service supply can choose at any time to switch to the free market without the need to exercise withdrawal. In the Business section you can consult all the offers that Enel Energia offers to companies.

To receive more information, refer to the contacts indicated in the letter that was sent to you.

Economic conditions

The prices applied in the safeguard service are established on the basis of:

• provisions of the Regulatory Authority for Energy, Networks and Environment (ARERA); 
• calculation methods established by decree by the Minister of Economic Development for the fees to cover the costs of supplying wholesale energy, dispatching services and marketing costs.

In particular, Enel Energia applies to the energy supplied and the related grid losses:

• the sum of the fees to cover the costs relating to the dispatching service (with the exclusion of the costs for the actual imbalance and the non-arbitrage fee);
• a consideration equal to the monthly average of the purchase prices on the bidding system, as per the decree of the Minister of Productive Activities of December 19, 2003, differentiated by time bands and increased by the value of the omega parameter (Ω), offered by Enel of auction and differentiated by territorial area as indicated below:

• the fees to cover the costs of transport, distribution, measurement and additional system charges as established and updated by ARERA;
• the CSAL fee to cover the charges for arrears.
   

Furthermore, as indicated in the "Contractual conditions of supply in safeguard service", an amount must be paid as a security deposit.

All the documentation to learn more

Years 2019 - 2020

Information about the Enel Energia service
For the delivery period from 1 January 2017 to 31 December 2018, Enel Energia was chosen as a supplier of electricity of the safeguard service by the sole purchaser (the guarantor of the supply of electricity to small consumers), by public auction.

The areas of jurisdiction are:

• Calabria;
• Sicilia.
   

Users of the supplies managed in the safeguard services by Enel Energia will receive a notification in which the company confirms the activation of the service and explains the conditions.

Customers who have a safeguard service supply can choose to switch to the free market at any time. In the Company section you can check all the deals that Enel Energia offers to companies.

For more information, contact Enel Energia or refer to the contacts listed in the letter that was sent to you.

Financial Terms
The prices applied in the safeguard service are established by the companies that practice the safeguarding based on:

• provisions of the Authority for Electricity, Gas and Water System (ARERA);
• calculation methods established with a decree by the Minister of Economic Development for fees to cover the purchase costs of wholesale electricity, of the dispatch services and marketing costs.

Enel Energia applies the amount of the fees to cover the costs for the dispatching services to the energy supplied and to the related network losses (excluding costs for the actual imbalance and the no-arbitrage fee).

A fee is also applied equal to the monthly average of the purchase prices on the bidding system, referred to in the Decree of the Minister of Productive Activities of 19 December 2003, differentiated by time slots and increased by the omega Ω parameter value, bid by Enel Energia in the auction phase and differentiated by geographical area as follows:

Finally, Enel Energia applies: payments to cover transport, distribution and metering costs and the costs of additional system charges (including A, UC and MCT rates) as well as the CSAL payment to cover charges for arrears as established and updated by ARERA.

All the documents for in-depth information 

Years 2017 - 2018

Information about the Enel Energia service
For the delivery period from 1 January 2017 to 31 December 2018, Enel Energia was chosen as a supplier of electricity of the safeguard service by the sole purchaser (the guarantor of the supply of electricity to small consumers), by public auction.

The areas of jurisdiction are:

• Liguria;
• Piemonte;
• Valle d’Aosta;
• Trentino Alto Adige;
• Lombardia;
• Lazio;
• Puglia;
• Molise;
• Basilicata.

Users of the supplies managed in the safeguard services by Enel Energia will receive a notification in which the company confirms the activation of the service and explains the conditions.

Customers who have a safeguard service supply can choose to switch to the free market at any time. In the Company section you can check all the deals that Enel Energia offers to companies.

For more information, contact Enel Energia or refer to the contacts listed in the letter that was sent to you.

Financial Terms
The prices applied in the safeguard service are established by the companies that practice the safeguarding based on:

• provisions of the Authority for Electricity, Gas and Water System (ARERA);
• calculation methods established with a decree by the Minister of Economic Development for fees to cover the purchase costs of wholesale electricity, of the dispatch services and marketing costs.

Enel Energia applies the amount of the fees to cover the costs for the dispatching services to the energy supplied and to the related network losses (excluding costs for the actual imbalance and the no-arbitrage fee).

A fee is also applied equal to the monthly average of the purchase prices on the bidding system, referred to in the Decree of the Minister of Productive Activities of 19 December 2003, differentiated by time slots and increased by the omega Ω parameter value, bid by Enel Energia in the auction phase and differentiated by geographical area as follows:

Finally, Enel Energia applies: payments to cover transport, distribution and metering costs and the costs of additional system charges (including A, UC and MCT rates) as well as the CSAL payment to cover charges for arrears as established and updated by ARERA.

All the documents for in-depth information 

Years 2014 - 2016

Information about the Enel Energia service
For the delivery period from 1 January 2014 to 31 December 2016, Enel Energia was chosen as a supplier of electricity of the safeguard service by the sole purchaser (the guarantor of the supply of electricity to small consumers), by public auction.

The areas of jurisdiction are:

• Abruzzo;
• Calabria;
• Campania;
• Emilia Romagna;
• Friuli Venezia Giulia;
• Sardinia;
• Sicily;
• Veneto.

Users of the supplies managed in the safeguard services by Enel Energia will receive a notification in which the company confirms the activation of the service and explains the conditions.

Customers who have a safeguard service supply can choose to switch to the free market at any time. In the Company section you can check all the deals that Enel Energia offers to companies.

For more information, contact Enel Energia or refer to the contacts listed in the letter that was sent to you.

Financial Terms
The prices applied in the safeguard service are established by the companies that practice the safeguarding based on:

• provisions of the Authority for Electricity, Gas and Water System (ARERA);
• calculation methods established with a decree by the Minister of Economic Development for fees to cover the purchase costs of wholesale electricity, of the dispatch services and marketing costs.

Enel Energia applies the amount of the fees to cover the costs for the dispatching services to the energy supplied and to the related network losses (excluding costs for the actual imbalance and the no-arbitrage fee).

A fee is also applied equal to the monthly average of the purchase prices on the bidding system, referred to in the Decree of the Minister of Productive Activities of 19 December 2003, differentiated by time slots and increased by the omega Ω parameter value, bid by Enel Energia in the auction phase and differentiated by geographical area as follows:

Finally, Enel Energia applies: payments to cover transport, distribution and metering costs and the costs of additional system charges (including A, UC and MCT rates) as well as the CSAL payment to cover charges for arrears as established and updated by ARERA.

All the documents for in-depth information 

Years 2011 - 2013

Information about the Enel Energia service
For the delivery period from 1 January to 31 December 2013, Enel Energia was the electric utility businesses served in the system of safeguards based on the outcome of the selection procedure under Article 1, paragraph 4 of Law 125 of August 3, 2007 in the regions.

The regions in question were:

• Basilicata;
• Calabria;
• Campania;
• Marche;
• Sardinia;
• Sicily;
• Umbria.

The prices applied to the electricity under the safeguard scheme were established based on calculation criteria defined by decree by the Minister of Economic Development and covered supply costs, dispatch services and marketing costs.

The charges, applied to the electrical consumption by bands and to network losses, were calculated as follows:

• the sum of the value of the "Ω"  parameter provided by the safeguard operator in the selection procedures and the value assumed by the monthly arithmetic average of the purchase prices per band, on the system of offers referred to the decree of the Minister of Productive Activities of 19 December 2003;
• the sum of the fees to cover costs for the dispatching service, with the exclusion of the costs for unbalancing and the non-arbitrage fee.

In addition, the companies that operate the safeguard service shall apply the following fees to all customers nationwide:

• fees covering the transport costs given in the Consolidated Text TIT ARERA Resolution no. 348/07 Table 3;
• fees covering the system charges, which are updated every three months and can be inferred from the resolutions issued periodically by the Authority for electricity, gas and the water supply system. 

All the documents for in-depth information (links to pdf documents follow)

All the documents for in-depth information 

Years 2009 - 2010

Information about the Enel Energia service
For the delivery period from 1 January to 31 December 2010, Enel Energia was the electricity provider of the companies served under the safeguard scheme, based on the outcome of the selection procedure under Article 1, paragraph 4 of Law 125 of 3 August 2007 in the regions.

The regions of jurisdiction are:

• Abruzzo;
• Basilicata;
• Calabria;
• Campania;
• Lazio;
• Liguria;
• Lombardia;
• Molise;
• Piemonte;
• Puglia;
• Sardinia;
• Sicily;
• Valle d’Aosta.

The prices applied to the electricity under the safeguard scheme were established based on calculation criteria defined by decree by the Minister of Economic Development and covered supply costs, dispatch services and marketing costs.

The charges, applied to the electrical consumption by bands and to network losses, were calculated as follows:

• the sum of the value of the "Ω"  parameter provided by the safeguard operator in the selection procedures and the value assumed by the monthly arithmetic average of the purchase prices per band, on the system of offers referred to in the decree of the Minister of Productive Activities of 19 December 2003;
• the sum of the fees to cover costs for the dispatching service, with the exclusion of the costs for unbalancing and the non-arbitrage fee.

In addition, the companies that operate the safeguard service shall apply the following fees to all customers nationwide:

• fees covering the transport costs given in the Consolidated Text TIT ARERA Resolution no. 348/07 Table 3;
• fees covering the system charges, which are updated every three months and can be inferred from the resolutions issued periodically by the Authority for electricity, gas and the water supply system. 

All the documents for in-depth information (links to pdf documents follow)

All the documents for in-depth information

Years 2008

Information about the Enel Energia service
For the delivery period from 1 May to 31 December 2008, Enel Energia was the electricity provider for the businesses served under the safeguard scheme.

The regions of jurisdiction are:

• Abruzzo;
• Basilicata;
• Calabria;
• Campania;
• Lazio;
• Marche;
• Molise;
• Puglia;
• Sardinia;
• Sicily;
• Toscana;
• Umbria.

The Ministerial Decree of Economic Development No. 906 of 8 February 2008 decreed the start of the safeguard scheme on 1 May 2008, with the procedures currently in force and following the positive outcome of the selection procedure of 22 February 2008.

With this procedure, the Single Buyer selected the companies that provide the electricity supply service under the safeguard scheme).

The prices applied to the electricity under the safeguard scheme were established based on calculation criteria defined by decree by the Minister of Economic Development and covered supply costs, dispatch services and marketing costs.

The charges, applied to the electrical consumption by bands and to network losses, were calculated as follows:

• the sum of the value of the "Ω"  parameter provided by the safeguard operator in the selection procedures and the value assumed by the monthly arithmetic average of the purchase prices per band, on the system of offers referred to in the decree of the Minister of Productive Activities of 19 December 2003;
• the sum of the fees to cover costs for the dispatching service, with the exclusion of the costs for unbalancing and the non-arbitrage fee.

In addition, the companies that operate the safeguard service shall apply the following fees to all customers nationwide:

• fees covering the transport costs given in the Consolidated Text TIT ARERA Resolution no. 348/07 Table 3;
• fees covering the system charges, which are updated every three months and can be inferred from the resolutions issued periodically by the Authority for electricity, gas and the water supply system.

All the documents for in-depth information