Earthquake: information and updates

15 March 2023

In implementation of the Law of 29 December 2022, n. 197 (2023 Budget Law), with Resolution 2/2023 the ARERA has extended until December 31, 2023 some tariff concessions in favor of the populations of the Municipalities affected by the earthquake Central Italy (Annexes 1, 2 and 2 bis to Legislative Decree 189/16).

If you have a supply located in a «red zone» the discounts apply automatically.

For supplies relating to unusable properties the concessions apply only if the owner of the supply has notified the state of unusability by 30 April 2021 to the Revenue Agency and INPS, and by 31 December 2021 also to your seller.

Furthermore, the concessions also remain confirmed for emergency housing solutions - SAE/MAPRE (Resolution 503/2021/R/com) until the completion of the reconstruction or until the date of the request of termination or transfer of use.

The discount applies:

automatically to SAE/MAPRE supplies active on 31 December 2022 and following voltura mortis causa;
upon request, with presentation of a specific self-certification, in the case of takeover/transfer following a new assignment of the emergency housing facility (SAE/MAPRE).

ARERA has extended, until 31 December 2023, the tariff concessions in favor of unusable users located in the Municipalities of Casamicciola Terme, Lacco Ameno and Forio affected by the seismic events of August 21, 2017 (Resolution 34/2022).

To obtain the extension of the concessions, the owner of the supply must have communicated the state of unusability by 30 April 2021 to the Revenue Agency and to the INPS, and by 31 December 2021 also to his seller .

You can decide to anticipate the resumption of billing by sending the form in PDF format available to this link in one of the ways indicated:< /p>

through the site using the functionality of sending documents;
by e-mail:allegati.enelenergia@enel .com
by post to:Enel Energia - Post Office Box 8080 - 85100 Potenza

Yes, with Resolution 2/2023, ARERA has extended until December 31, 2023 the tariff concessions for supplies located in the "red zones" defined by special Ordinances of the Mayors of the Municipalities referred to in annexes 1, 2 and 2 bis to Legislative Decree 189/16 (not all the Municipalities of the seismic crater have established a red zone).

For supplies located within the red zones there is always the zeroing of fixed sales costs. The concessions apply automatically to all supplies located in the red zone starting from the date of the event (if active in that period) and until 31.12.2023.

Yes, you can ask for the balance bill to be issued in advance, by sending a written request:

through the site using the functionality of sending documents;
by email: allegati.enelenergia@enel.com.

Or also:

by going to the Spazio Enel nearest to you. Find out now our offices;
by post writing to: Enel Energia - Post Office Box 8080 - 85100 Potenza.

You can use the form of advance request.

Of course, you can also choose to pay in a single solution using the payment advice/slip attached to the invoice you will receive. If you have domiciliation of payments, you must send a specific written request; for your convenience we have prepared a special form of request for anticipation.

Yes, if you wish to pay the amount in a single solution and your bill is not domiciled, you can use the payment advice/slip attached to the balance bill.

If you have active domiciliation, you must send a specific written request using the form advance request and send us your request before the bill expires.

You can submit the form:

through the site using the functionality of sending documents;
by e-mail: allegati.enelenergia@enel.com.

Or also:

by going to Spazio Enel nearest to you. Find out now our offices;
by mail writing to: Enel Energia - PO Box 8080 - 85100 Potenza.

Yes, if you want to customize the installment and request a lower number of installments than those provided, download the advance form and send us your request before the bill expires.

You can send a written request:

through the site using the functionality of sending documents;
by email: allegati.enelenergia@enel.com.

Or also:

by going to the Spazio Enel nearest to you. Find out now our offices;
by post writing to: Enel Energia - Post Office Box 8080 - 85100 Potenza.

Resolution 252/2017 provides for the supply of electricity and gas for domestic and non-domestic use:

zeroing of the fees for new connections, connections, deactivations, reactivations, takeovers and transfers;
a special discounted rate applied to consumption.

For supplies located within the red zones, there is also the zeroing of fixed sales costs.

The concessions provided for by Resolution 252/17 will apply automatically, until 12.31.2023:

to supplies located in a «red zone»;
to supplies relating to unusable properties for which the owner of the supply communicated the state of unusability by 30 April 2021 to the Revenue Agency and INPS, and by 31 December 2021 also to the seller through the module of unavailability.

You can go to our physical points in the area - discover our offices;
you can call us from Italy, on the toll-free number 800900860 or from abroad, on +39 0664511012 for a fee at the cost applied by your telephone operator. You will find our specialized consultants at your disposal on the various issues related to the earthquake.

You can also find all the information in this section dedicated to the SISMA.

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Earthquake: information and updates

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