Modem configuration
The DX3301-T1 modem has one WAN port (blue color), one DSL port (grey color), four Gigabit Ethernet ports (yellow color) and two Voice FXS ports (Phone 1 and Phone 2 green color). The modem requires no drivers for installation and is compatible with any operating system.
How to install your modem
- In the case of FTTH network, connect the modem to the optical termination (ONT) with the Ethernet cable (included in the package) using the WAN port (blue). If your network is FTTC, connect the modem to the DSL splitter or directly to the telephone socket on the wall with the telephone cable (included in the package) using the DSL port (grey colour).
- Plug the power cable into the modem and press the power button: your modem will be connected when the lights stop flashing – this may take a few minutes.
- The SSID (WiFi network name) and wireless key (password) are written on the device label: from your WiFi settings, select the SSID shown on the label and enter the Wireless Key code to connect.
To connect to the modem's WiFi network in an easier and faster way, press and hold the WPS button on the back of the modem for at least 1 second, until the 2.4G and 5G WiFi LEDs start flashing orange. Within 2 minutes, also activate WPS on the device you want to connect and wait for the WiFi lights on the modem to turn green again. If the WPS method fails, use the SSID and password to establish the WiFi connection.
Other compatible modems
With Enel Energia you are free to choose to use an alternative modem to the one provided on free loan.
We remind you that to make the most of the fibre, your modem must have particular technical specifications and that in case of failure we will not be able to replace the device.
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Fiber offer for power and gas customers
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*Enel Fibra Per Te WOW offer, in FTTH technology, by Enel Energia which can be activated until 03/12/2024. The price includes VAT and the discount is valid only for new fiber customers who have signed an electricity supply contract with Enel Energia on the free market and an active or ongoing gas supply contract (excluding PLACET offers). This discount will be recognized in full as long as both supplies remain active. In case of withdrawal within 24 months, the customer will have to pay a deactivation cost of €18.90. The offer does not include Voice Service with consequent possible loss of the landline telephone number in the event of migration of the internet connection. Check if your home is covered by FTTH technology in the next steps.
